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uCare
Ensuring quality, safety and excellence in aged and disability care
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About us

We are a family owned business with a passion for caring and we are here to make a difference. Many people have loved ones in care who feel isolated and alone. Families need to be able to communicate with their relatives, to know they are being properly cared for and to what is happening in their life.

At uCare we have developed a solution to facilitate communication, a solution that facilities, families and residents are going to love.

With backgrounds encompassing 40 years of software development, decades of experience in marketing, management and service delivery and we are committed to taking the stress out of your experience and keeping everyone in the loop.

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What is uCare?

uCare is a solution that has been developed for facilities to help deliver the best possible care by providing easy, safe and secure communication for families to stay in touch with their loved ones at what can be a difficult and stressful time.

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uCare features

Messaging:

  • A constant flow of messages from facilities to families and families to residents
  • Tracked messaging
  • Notification frequency adjustment
  • Messages can contain photography
  • Messages, photos of meals, visitors and activities

Ease of use:

  • Works on Apple and Android devices
  • Provides frequent resident updates to families such as meal reports, activities and visitors with associated photos and videos
  • Residents privacy is ensured using advanced artificial intelligence processes

Security and Privacy:

  • uCare complies with the requirements of Privacy Act 1988 (Cth)
  • Information is protected as required by current Australian law
  • Photos can be blurred to protect privacy
  • uCare complies with NDIS data storage provisions

uCare benefits

Facilities

  • Offers families proof of excellent care
  • Competitive advantages over other facilities
  • Very little additional work for carers and management
  • Allows carers to demonstrate the quality of their work

Families:

  • Frequent contact with loved ones
  • Families will better informed and have more valuable interactions with facilities and staff
  • Facility trust

Residents:

  • Easier communication between residents and families
  • No training required

Carers:

  • Ability to access a simple method of quality care

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Testimonials

For tens of thousands of years people have lived upon the land where uCare is now developed. The developers of uCare acknowledge the traditional cutodians of this land, the Gundungurra and Darug people, and pay respect to their elders both past and present.

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